Last Updated: January 2025
🔒 Privacy & Data

vs78 Privacy Policy – How We Protect Your Data

At vs78, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data vs78 collects from you, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and straightforward — no legal jargon you need a lawyer to decode.

Our Commitment

How vs78 Keeps Your Data Safe

Six things every vs78 member in Bangladesh should know about how we handle personal data.

SSL Encryption on Every Request

Every page, transaction, and login on vs78 is protected by SSL encryption. Your data travels between your device and vs78 servers in an encrypted form that cannot be intercepted or read by third parties.

We Never Sell Your Data

vs78 does not sell, rent, or trade your personal information to third-party marketers. Your data is used only for the purposes described in this Privacy Policy — nothing more, nothing less.

You Control Your Data

vs78 gives you the right to access, correct, and request deletion of your personal data at any time. Submit a request to [email protected] and the team will respond within 30 days.

Secure Data Storage

vs78 stores personal data on secure servers with restricted access. Only authorised personnel who need the data to perform their job functions can access it. Access logs are maintained and reviewed regularly.

Data Kept Only as Long as Needed

vs78 retains your personal data only for as long as necessary to provide services, meet legal obligations, and resolve disputes. Once data is no longer needed, it is securely deleted or anonymised.

Breach Notification

In the unlikely event of a data breach that affects your personal information, vs78 will notify you promptly via your registered contact details and take immediate steps to contain and investigate the incident.

1 Who We Are

vs78 is an online sports betting and gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "vs78", "we", "us", or "our", it means the vs78 platform and the team responsible for operating it.

vs78 acts as the data controller for the personal information you provide when you register, deposit, bet, or interact with the platform in any way. This means vs78 determines the purposes and means of processing your personal data, and is responsible for keeping it safe.

If you have any questions about this Privacy Policy or how vs78 handles your data, you can contact the team at any time at [email protected].

This Privacy Policy applies to all vs78 services including the website, the vs78 mobile app, and any communications you receive from vs78 such as emails or in-platform notifications.

2 Data We Collect

vs78 collects personal data from you in several ways — directly when you register or interact with the platform, automatically when you use the vs78 website or app, and occasionally from third parties such as payment processors and identity verification services.

Here is a breakdown of the categories of data vs78 collects:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form
Financial Data bKash/Nagad account number, transaction history Deposit and withdrawal activity
Account Data Username, password (hashed), account preferences Registration and account settings
Betting Data Bets placed, games played, win/loss history Platform activity
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, time on site, features used Automatically via analytics tools
Communications Data Support chat transcripts, emails sent to vs78 Customer support interactions

Sensitive Data: vs78 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. Please do not include such information in any communications with vs78.

3 How We Use Your Data

vs78 uses your personal data for the following purposes:

  • Account management: To create and manage your vs78 account, verify your identity, and keep your account secure.
  • Service delivery: To process your deposits and withdrawals, settle your bets , and provide access to all vs78 games and betting markets.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised access to your vs78 account.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Customer support: To respond to your queries, complaints, and support requests in a timely and effective manner.
  • Responsible gaming: To monitor betting patterns and identify players who may need responsible gaming support or intervention.
  • Platform improvement: To analyse how members use vs78 and improve the platform's features, performance, and user experience.
  • Marketing communications: To send you relevant promotions and offers from vs78, where you have opted in to receive them. You can opt out at any time.

vs78 will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

4 Legal Basis for Processing

vs78 processes your personal data on one or more of the following legal bases depending on the specific purpose:

  • Contract performance: Processing is necessary to provide the vs78 service you have signed up for, including account management, deposits, withdrawals, and bet settlement.
  • Legal obligation: Processing is required to comply with applicable laws, including AML regulations and KYC requirements that apply to online gaming operators.
  • Legitimate interests: Processing is necessary for vs78's legitimate business interests, such as fraud prevention, platform security, and improving the service — provided these interests are not overridden by your rights.
  • Consent: For marketing communications and non-essential cookies, vs78 relies on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Sharing Your Data

vs78 does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

  • Payment processors: bKash, Nagad, and Rocket receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC services may receive your identity documents and personal details to verify your identity as required by law.
  • Fraud prevention services: vs78 may share data with fraud detection and prevention services to protect the platform and its members.
  • Legal and regulatory authorities: vs78 will disclose personal data to law enforcement, regulators, or courts when required to do so by law or valid legal process.
  • Technology and hosting providers: Service providers who host and maintain the vs78 platform may have access to personal data as part of their service delivery. They are contractually bound to process data only on vs78's instructions.

No Third-Party Marketing: vs78 never shares your personal data with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from vs78.

6 Cookies and Tracking

vs78 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how members use the site. Here is what you need to know about how vs78 uses cookies:

  • Essential cookies: These are required for the vs78 platform to function. They handle things like keeping you logged in during your session. You cannot opt out of essential cookies without affecting your ability to use vs78.
  • Analytics cookies: vs78 uses analytics tools to understand how members navigate the platform, which pages are most visited, and where improvements can be made. This data is aggregated and does not identify you personally.
  • Preference cookies: These remember your settings and preferences on vs78, such as your language or display preferences, so you do not have to set them every time you visit.
  • Marketing cookies: With your consent, vs78 may use cookies to deliver relevant promotional content. You can withdraw consent for marketing cookies at any time via your browser settings or the vs78 cookie preference centre.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the vs78 platform.

7 Data Retention

vs78 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements.

  • Active accounts: Personal data is retained for the full duration of your vs78 account being active.
  • Closed accounts: Following account closure, vs78 retains certain personal data for a minimum of five years to comply with AML regulations and resolve any outstanding disputes.
  • Transaction records: Financial transaction records are retained for a minimum of five years from the date of the transaction.
  • Support communications: Records of customer support interactions are retained for up to three years.
  • Marketing data: If you have opted in to marketing communications, your contact details are retained until you opt out or request deletion.

Once the applicable retention period has expired, vs78 will securely delete or anonymise your personal data so that it can no longer be associated with you.

8 Your Privacy Rights

As a vs78 member, you have the following rights over your personal data. To exercise any of these rights, contact vs78 at [email protected]. vs78 will respond to all valid requests within 30 days.

Right to Access

Request a copy of the personal data vs78 holds about you, along with information on how it is being used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data vs78 holds about you.

Right to Erasure

Request deletion of your personal data where vs78 no longer has a lawful basis to retain it.

Right to Restrict Processing

Request that vs78 limits how it uses your data while a dispute or complaint is being resolved.

Right to Data Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to vs78 processing your data for direct marketing or on the basis of legitimate interests.

Some rights are subject to limitations. For example, vs78 may be unable to delete data that it is legally required to retain. In such cases, vs78 will explain the reason clearly in its response to your request.

9 Children's Privacy

vs78 is strictly an adults-only platform. The service is not directed at, and vs78 does not knowingly collect personal data from, anyone under the age of 18. If you are a parent or guardian and believe your child has registered on vs78, please contact us immediately at [email protected] and we will take prompt action to close the account and delete the associated data.

vs78 uses age verification checks during the registration process to prevent underage access. Any account found to belong to a person under 18 will be closed immediately and any funds held in the account will be returned to the payment source.

10 Security Measures

vs78 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

  • SSL/TLS encryption: All data transmitted between your device and vs78 servers is encrypted using industry-standard SSL/TLS protocols.
  • Password hashing: Your vs78 account password is stored as a one-way cryptographic hash. vs78 staff cannot see your password in plain text.
  • Access controls: Access to personal data within vs78 is restricted to authorised personnel on a need-to-know basis. Access is logged and reviewed.
  • Two-factor authentication: vs78 supports two-factor authentication (2FA) for account logins. We strongly recommend enabling 2FA on your vs78 account for an additional layer of security.
  • Regular security reviews: vs78 conducts regular security assessments and vulnerability testing to identify and address potential weaknesses in the platform.

Your Role in Security: While vs78 takes every reasonable precaution to protect your data, you also play an important role. Keep your vs78 password strong and unique, never share it with anyone, and contact support immediately if you suspect your account has been compromised.

11 International Data Transfers

vs78 primarily stores and processes your personal data on servers located in secure data centres. In some cases, data may be transferred to or accessed from locations outside Bangladesh — for example, when using third-party technology or identity verification providers.

Where such transfers occur, vs78 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. This may include contractual clauses, data processing agreements, or other recognised transfer mechanisms.

12 Updates to This Privacy Policy

vs78 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data processing practices. When significant changes are made, vs78 will notify registered members via their registered email address or through an in-platform notification.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically to stay informed about how vs78 protects your data.

Your continued use of vs78 following notification of any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way vs78 handles your personal data, please get in touch. The vs78 support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly from the vs78 website and mobile app

For questions about your account terms, visit the Terms and Conditions page. For responsible gaming support and tools, visit the Responsible Gaming page.

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Play on vs78 With Full Confidence

Now you know exactly how vs78 protects your data, you can play with complete peace of mind. Register your vs78 account today, deposit via bKash or Nagad, and enjoy over 100 games and sports markets with fast, secure payouts.